4 reasons customers might leave negative feedback…

November 19, 2015

The largest bone of contention for me when selling on Amazon is feedback controversy. Below are some of the most likely reasons why customers leave adverse feedback… 1. Condition When selling used items, condition is subjective: something you may consider to be a certain standard your customers may not agree with. 2. Price When a […]

20 in-demand products to list in time for Christmas…

October 14, 2015

It’s coming up to that time of year again – when autumn evokes more than beautiful colours of changing leaves in trees, because selling trends have moved earnestly to products that are much in demand at this time of year. As sellers you need to be prepared and ‘make hay whilst the sun shines’ so […]

Why you won’t want to miss out on this seasonal opp…

August 13, 2015

August is a strange month: it’s still summer time – people are enjoying summer holidays, home and abroad – yet it’s a time of year when study and reference books sell very well for new school, college and university terms ahead. Reading lists have been issued to students and many of them like to purchase […]

What to do when your book sales are slow…

July 30, 2015

It’s the end of July and what a bizarre month it’s been: first a heat wave and then days and days of rain. Oh well, that’s British weather for you! In my experience, I find that British weather is a little bit like book sales: unpredictable and changeable. This month alone, some days have seen […]

The best sources of used books to sell online…

July 23, 2015

I am often asked where used books – or, for that matter, new copies of books – can be bought for low cost in bulk to re-sell online… It can be tricky if you do not have a wealth of charity shops with an abundance of books for you to purchase cheaply on a regular […]

How to get rid of the Sunday night fear…

July 9, 2015

This year it’s 10 years since we started selling books on eBay and Amazon: I have to say it’s the best thing we could ever have done. Over the years we are often asked what is it we do for a living. Most people appear very interested in what we do once we give a […]

How to continue to make money from the beach…

June 10, 2015

Here we are again: into holiday season, when many buyers are looking for book to take on holiday – be it fiction, non-fiction, biography or autobiography. If you’re planning on going on holiday, you may wish to put your Amazon listings on hold whilst you’re away. You can do this by making your inventory inactive. […]

A little rant about unfair returns…

April 30, 2015

None of us like issuing refunds for items sold as described, but ordered from buyers who don’t read descriptions and have unrealistic expectations. This morning alone I have had two return requests. The buyer on each occasion should not have purchased the respective items, due to the fact these items did not meet their requirements. […]

What to do when a customer claims their book hasn’t arrived…

April 16, 2015

  One of the bugbears for any online bookseller is in regards to late or non-arrival of books. It’s so frustrating when you know a book has been posted, and the buyer tells you it has not arrived. Before going to the expense of sending out a replacement item (if you have one), or issuing […]

How have ebook e-readers affected book selling on Amazon?

April 9, 2015

  A few years on, it’s worth evaluating ebook e-readers and the impact they have made to normal books sales. Personally I find that selling fiction on Amazon is unprofitable now, compared to before the introduction of Amazon’s Kindle. However, this is due to a combination of factors – for the most part, postage costs. […]