How to deal with phishing email scams claiming to be from Amazon, eBay, PayPal and more

November 3, 2016

Have you ever received a strange email in your inbox purporting to have come from companies such as eBay, Amazon, PayPal or your bank? Fraudulent ‘phishing’ inbox scams seem to have increased in frequency recently, with criminals profiting at the expense of frightened email users. The effects can be quite devastating and in most cases […]

If you’re reading these words on your phone, you’ll get this immediately

October 20, 2016

  I received an interesting update from PayPal today concerning my sales transactions made on eBay last month. All payments to my eBay account come via PayPal. I do not accept any other type of payment. And according to PayPal, over 50% of my last month’s sales were made using a mobile device. As far […]

How to deal with customer returns

April 21, 2016

One of the more contentious issues when selling online is customer returns and refunds. None of us ever want to give refunds for products we have sent in good faith to a customer, but one of the main reasons for refunds is for items lost in the post. Annoying though it is, customers should receive […]

How to save money on packaging

April 14, 2016

Have you ever purchased a product on Amazon and after a short time they sent an email asking you to leave feedback on the quality of the packaging? I have to admit that I think life is just too short to respond to this type of request. Conversely though, perhaps if buyers do find Amazon’s […]

Avoid phishing scams from fake Amazon emails

April 7, 2016

If you ever receive an email that appears to come from Amazon, eBay, PayPal, or indeed other agencies such as banks, always go to your account to check it out, but never ever go to your account via the email sent. Why? There are many spam email senders out there trying to cheat you and […]

Tips for selling at car boot sales

March 10, 2016

The weather has gone very cold lately and the promise of spring seems very far away, despite the daffodils and other spring flowers popping up all around. You will recall that in a recent eletter we discussed looking out for forthcoming car boot sales to attend and look for bargains. Perhaps though, you may prefer […]

Why you should always monitor your customer feedback…

January 21, 2016

When you sell products online using global sites such as eBay and Amazon, something that you do have to accept is the customer feedback processes. Feedback is one of the ways that large corporations keep some sort of control over their third-party sellers. It’s a carrot-and-stick phenomenon which is both hated and loved by sellers. […]

What are the best postage options for you?

December 10, 2015

Christmas is well and truly upon us now: if you have not listed all your Christmas stock, then you will be running out of time. Yes, I know there are still a few weeks to go before the last postal day, but buyers begin to panic when they purchase an item and see how long […]

How to get started with online selling…

December 3, 2015

A question I am often asked is how I originally started selling online. Even in this day and age of computers and the Internet being commonplace, I still get funny looks when I state my occupation. I began selling in what is termed by experts as a ‘low-level entry’ position! I basically sold stuff from […]

Are you using eBay’s Global Shipping Programme?

November 12, 2015

I recently signed up eBay’s Global Shipping Programme… Today I made two sales: both sales were for different regions in the USA (actually, one of the buyers is called Christina Aguilera – no idea if its THE Christina Aguilera!) Both buyers used eBay’s Global Shipping Programme to purchase their items. It proved to be quite […]