I have to admit I love having an online business. It’s made such a difference to me to not have to go out of the house to go to work.
I love not having an employer dictating my hours and attendance and, most of all, I love choosing what time and for how long I work.
That said, I do find some things irritating to say the least. On the whole, most customers are great, but there are times when one to two buyers can be frustrating.
Here are some of my top irritants within my day-to-day online business. Some things go with the territory of any type of business and when interacting with customers it’s all part of the game, but it can still be annoying…
Customers that accidentally leave bad feedback, despite the fact that they have had a great experience: they have just made an error when choosing a rating.
Customers who do not reply/respond to email.
Customers who feel aggravated with their transaction, but don’t get in contact to give any chance of redeeming the situation, and opt to leave bad feedback.
Customers who rant and rave about an issue – despite the fact that they have made an error, then do not apologise once you have politely pointed out their error.
So on that note, have a lovely Christmas and I’ll see you in the New Year.