What to do when there are discrepancies in product reviews
February 18, 2016
Do you ever get frustrated when reviews on items you’re selling are completely incorrect for that product? I recently had an enquiry from a buyer concerning a book I was selling: they asked if I could clarify something on the description page. They asked a question that seemed to make no sense. When I investigated […]
Which packaging is best?
February 11, 2016
Something I have noticed over the last 10 years since starting selling on Amazon is change and development when it comes to packing materials. When I first started, Mail Lite bubble wrap envelopes were the main product to use. Re-using Mail Lite bags was and is a very good idea. I did this, then as […]
How to boost a slump in sales
February 4, 2016
You may find that at this time of year orders appear to be fewer in number than usual. I think it’s because, usually, the period from before Christmas is often a little hectic and expensive, leaving January to be a month where you take stock and reel in spending a bit. Buyers are watching the […]
How I describe condition when listing books…
January 28, 2016
One of the most contentious issues when selling used books is how to honestly describe the condition of that book. The main problem being that condition is subjective. What you may judge to be ‘very good’, the buyer may think it’s merely ‘good’ and will complain if the condition description does not meet their expectations. […]
Why you should always monitor your customer feedback…
January 21, 2016
When you sell products online using global sites such as eBay and Amazon, something that you do have to accept is the customer feedback processes. Feedback is one of the ways that large corporations keep some sort of control over their third-party sellers. It’s a carrot-and-stick phenomenon which is both hated and loved by sellers. […]
Why you must adapt when selling on Amazon…
January 14, 2016
It’s hard to believe it’s been 10 years since I first wrote Sold Dispatch Now. I would say that selling on Amazon has changed significantly over the 10 years: it was certainly easier to start as a complete beginner and allow your business to grow organically, yet still make extra income. To sell using Amazon […]
Top ten hot products to boost income over the next year…
January 7, 2016
At this time of year, many people look to change aspects of their lives they are discontented with. That might mean looking to lose a few excess pounds or looking to increase monetary pounds – because, of course, extra income is always useful. It’s often difficult, though, to take on extra responsibilities what with restrictions […]
Bah humbug! Here are my top irritants about online selling…
December 24, 2015
Most customers are great, but there are a few irritating ones… I have to admit I love having an online business. It’s made such a difference to me to not have to go out of the house to go to work. I love not having an employer dictating my hours and attendance and, most of […]
December 17, 2015
Here we are, just shy of a week until Christmas Day: I do hope you have been ‘making hay when the sun shines’, so to speak, throughout the Christmas spending bonanza. (Mind you, it would be nice to see the sun shine, it just seems to rain every day!) Christmas is arguably the most profitable […]
What are the best postage options for you?
December 10, 2015
Christmas is well and truly upon us now: if you have not listed all your Christmas stock, then you will be running out of time. Yes, I know there are still a few weeks to go before the last postal day, but buyers begin to panic when they purchase an item and see how long […]